The CAPS is a scheme that provides a payment to assist eligible people who have permanent and severe incontinence to meet some of the costs of their continence products. The CAPS will provide greater choice and flexibility for clients to allow them to purchase the most appropriate continence products from the supplier of their choice. The CAPS scheme was implemented on the 1st July 2010.

If you have any questions about completing your CAPS transfer form, please contact The Continence Foundation of Australia on 1800 33 00 66 or Medicare Australia on 132 011 and select option 1.

For further information regarding CAPS please refer to:

Free Delivery for CAPS clients anywhere in Australia for orders over $200.

If you wish to open an account at Australian Home Nursing Supplies simply click on Login button (top right hand side of our homepage) and register, or call us on 03 9773 2544. Alternatively, you can email us on

To make obtaining you continence supplies even easier and to ensure that your CAPS funds are there when you need them you can have your CAPS payment deposited directly into our CAPS Holding Account. To do so simply nominate Australian Home Nursing Supplies as the recipient of you payment and provide Medicare with our bank account details which you will find on our Contact page. The funds will be held in the CAPS account and debited from your account at Australian Home Nursing Supplies when you make your purchase.